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Frequently Asked QuestionsSo how do you pick a cleaning service anyway? • Are they licensed, insured and bonded? • What is included in their cleaning service? • What can and CAN’T they do? • Will employees pick up items and dust under them? • What days and hours are they available to clean? • Are they available for emergency cleanings and on holidays? • Do you have to have a contract? If so, what are the terms? • If you have a complaint, who will handle that and how do you reach them? • What cleaning supplies are used? Can you get a discount if your own cleaning supplies are used? Are there choices in the cleaning methods used? • If you have specialty items like stainless steel, a special countertop or wood floors…how will these be cleaned? • How are you charged? By the hour? The square foot? The job? What if there are areas in your home you don’t want cleaned? • When are you billed? • What makes your service better than other services out there? • What is the policy if something isn’t cleaned to your satisfaction? |
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References available upon request |
Tip of the month.
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